Get a free pre-assessment for your home. Understand your electricity usage, explore DISCOM options, learn about subsidies, and check installation readiness.
Check My Eligibility
Fill out the form below to receive your personalized rooftop solar pre-assessment.
Effective Date: January 2025
Contact: privacy@rache.info
We collect personal information you provide through our eligibility form, including name, email address, state, electricity bill amount, rooftop area, DISCOM details, and installation timeline preferences.
We process your data to provide rooftop solar pre-assessments, contact you with relevant information, and improve our services. Processing is based on your consent and our legitimate interest in providing advisory services.
By submitting the form, you consent to data processing. You may withdraw consent at any time by contacting us at privacy@rache.info. Withdrawal does not affect prior lawful processing.
In alignment with data protection principles, you have rights to access, correct, erase, restrict processing, data portability, and object to processing of your personal data. Contact us to exercise these rights.
We implement technical and organizational security measures including encryption, access controls, and secure storage to protect your personal information from unauthorized access, loss, or misuse.
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion at any time, subject to legal retention requirements.
If we transfer data internationally, we ensure adequate safeguards such as standard contractual clauses or adequacy decisions to protect your information.
We may engage trusted third-party service providers and sub-processors to assist in delivering our services. They are contractually bound to protect your data and use it only as instructed.
Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly.
If you have concerns about our data practices, please contact our grievance officer at privacy@rache.info. You also have the right to lodge a complaint with relevant data protection authorities.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Effective Date: January 2025
Contact: legal@rache.info
You must be at least 18 years old and a resident of India to use our services. By accessing our website, you confirm that you meet these requirements.
You agree to use our services lawfully and not to submit false information, engage in fraudulent activity, or interfere with the proper functioning of our website.
Our pre-assessment is advisory only and does not guarantee subsidy approval, DISCOM acceptance, or installation success. Actual outcomes depend on multiple factors beyond our control.
We may refer you to third-party solar installers or provide guidance on DISCOM procedures. We are not responsible for the actions, quality, or outcomes of third-party services.
All content on this website, including text, graphics, logos, and software, is the property of SuryaRooftop Hub or its licensors and is protected by intellectual property laws.
Our basic pre-assessment is free. Any paid consultations or services will be clearly disclosed. All quotes and cost estimates are approximate and subject to change.
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
To the fullest extent permitted by law, SuryaRooftop Hub shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.
You agree to indemnify and hold harmless SuryaRooftop Hub from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.
We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
Effective Date: January 2025
Contact: refunds@rache.info
Our basic rooftop solar pre-assessment is provided free of charge and does not involve any payment or refund.
If you purchase a paid advisory package, you have a 14-day cooling-off period from the date of purchase to request a full refund.
To be eligible for a refund, you must not have received the full deliverables of the paid service, and the request must be made within the specified cooling-off period.
If you have received partial services or deliverables, you may be eligible for a pro-rated refund based on the services already provided.
Once digital reports or assessments have been fully delivered and accessed, refunds may not be available except at our discretion.
If you need to reschedule a paid consultation, you may do so up to 48 hours before the scheduled time without penalty. Late cancellations may result in forfeiture of fees.
To request a refund, contact us at refunds@rache.info with your order details and reason for the request. We will review and respond within 3 business days.
Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.
If you are not satisfied with our refund decision, you may escalate your concern to our senior management at legal@rache.info.
Refunds are not available for services already fully rendered, third-party costs incurred on your behalf, or in cases of misuse or violation of our Terms of Service.
Effective Date: January 2025
Contact: cookies@rache.info
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your browsing experience.
We use strictly necessary cookies (essential for website functionality), performance cookies (to understand site usage), functional cookies (to remember preferences), and advertising cookies (with your consent, for marketing purposes).
Cookies help us maintain session state, remember your consent choices, analyze traffic patterns, and deliver relevant content.
First-party cookies are set by SuryaRooftop Hub. Third-party cookies may be set by analytics or advertising partners with your consent.
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period, typically ranging from days to months, depending on their purpose.
You can manage or delete cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality.
You can decline optional cookies via our cookie banner. If you decline, we will not set performance or advertising cookies, but strictly necessary cookies will remain active.
For third-party advertising cookies, you may opt out via industry opt-out platforms such as the Network Advertising Initiative or Your Online Choices.
Our website currently does not respond to Do Not Track browser signals. However, you can control cookies through your browser settings and our consent banner.
We may update this Cookie Policy to reflect changes in technology or regulations. Updates will be posted on this page with a revised effective date.
If you have questions about our use of cookies, please contact us at cookies@rache.info.
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